RETURNS: The Kilo Cartel provides nothing but genuine quality goods and we want you to be completely satisfied with your purchase. If at any time you are unhappy with your item(s), you may return them within 14 days of the delivery date with proof of purchase. After 14 days, items will not be accepted for any reason. All returned merchandise must be in original and unworn condition and will be inspected before refund is processed. Shipping charges are not refunded to the customer for returned items and buyer pays for return shipping. If you have any questions or would like to start a return please contact us first at firstname.lastname@example.org .